Terms and Conditions

1. Acceptance of These Terms

These Terms and Conditions (“Terms”) govern your access to and use of this website (the “Site”), operated by Neural Hive Technologies Private Limited (“Neural Hive”, “we”, “us” or “our”), a company incorporated in India with its registered office at 301-C/E Poonam Chambers, A Wing, Dr. Annie Besant Road, Worli, Mumbai 400 018, India. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Informational Purpose Only — No Medical Advice

The Site provides general information about Neural Hive and its products and services, including the Kea treatment-planning platform, Crystle aligners, the Irific scanner, aligner materials and Stagerbee services. This information is directed at dental and orthodontic professionals and other interested visitors.

Nothing on the Site constitutes medical, dental or orthodontic advice, diagnosis or treatment. Our products are intended for use by qualified professionals in accordance with applicable regulations and their professional judgement. If you are a patient, always consult a qualified dental or orthodontic practitioner about your care. No patient or clinical data is collected through the Site.

3. Products and Services

Descriptions of our products and services on the Site are for general information and do not constitute an offer or binding commitment. Access to and use of our products (including the Kea platform) is governed by separate agreements between Neural Hive and its customers. Product features, specifications and availability may change without notice.

4. Intellectual Property

The Site and all content on it — including text, graphics, images, videos, logos, page layouts and software — are owned by Neural Hive or its licensors and are protected by copyright, trademark and other intellectual-property laws. “Neural Hive”, “Kea”, “Crystle”, “Irific” and “Stagerbee” and the associated logos are trademarks of Neural Hive Technologies Private Limited.

You may view, download and print content from the Site for your personal, non-commercial, informational use only. Any other reproduction, distribution, modification or republication of Site content without our prior written consent is prohibited.

5. Acceptable Use

When using the Site, you agree not to:

• use the Site for any unlawful purpose or in violation of these Terms;
• submit false, misleading or third-party information through our contact or newsletter forms, or use them to send spam or unsolicited messages;
• attempt to gain unauthorised access to any part of the Site, its servers or its administration area;
• interfere with the operation of the Site, including by circumventing rate limits or security measures, or by introducing malicious code;
• scrape, harvest or bulk-download Site content or data by automated means without our prior written consent; or
• impersonate any person or misrepresent your affiliation with any entity.

6. Newsletter and Contact Submissions

If you subscribe to our newsletter or submit an enquiry through the contact form, you confirm that the information you provide is accurate and that you are entitled to provide it. Our handling of that information is described in our Privacy Policy. You may unsubscribe from newsletter emails at any time using the link included in every email.

7. Third-Party Links and Content

The Site may contain links to third-party websites and embedded third-party content (such as the Google Maps embed on our Contact page and links to our social-media pages). These are provided for convenience only. We do not control and are not responsible for the content, availability or privacy practices of third-party sites, and a link does not imply our endorsement. Your use of third-party sites is subject to their own terms and policies.

8. Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the Site will be uninterrupted, error-free or free of harmful components, or that content is current at all times. We may change, suspend or discontinue any part of the Site at any time without notice.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Neural Hive and its directors, officers, employees and agents shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, business or goodwill, arising out of or in connection with your use of (or inability to use) the Site, even if advised of the possibility of such damages. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

10. Indemnity

You agree to indemnify and hold harmless Neural Hive and its directors, officers, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of your use of the Site in violation of these Terms or of applicable law, or your infringement of any third-party rights.

11. Changes to These Terms

We may revise these Terms from time to time. The effective date at the top of this page shows when they were last updated. Changes take effect when posted on this page, and your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law and Jurisdiction

These Terms, and any dispute arising out of or in connection with them or the Site, are governed by the laws of India. The courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction over any such dispute, subject to any mandatory rights you may have under the laws of your place of residence.

13. Contact

Questions about these Terms? Contact us at info@neuralhive.com or support@neuralhive.com, call +91 98676 33002, or write to Neural Hive Technologies Private Limited, 301-C/E Poonam Chambers, A Wing, Dr. Annie Besant Road, Worli, Mumbai 400 018, India.