Terms and Conditions

Neural Hive Technologies Private Limited (“Neural Hive”, “Company”, “we”, “our”, or “us”) owns and operates this website (“Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website and any information, products, software demonstrations, services, communications, and content made available through it.

By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue use of the Website immediately.

1. About Neural Hive

Neural Hive Technologies Private Limited is engaged in the research, development, marketing and delivery of Artificial Intelligence (“AI”) powered digital dentistry solutions, including but not limited to:

• Orthodontic treatment planning software
• Digital workflow solutions
• AI-assisted clinical software
• Dental imaging technologies
• Intraoral scanning solutions
• Digital orthodontic products
• Professional education and support services
• Other related software, products and services.

Information presented on this Website is intended solely for general informational and business purposes unless expressly stated otherwise.

2. Eligibility

You represent and warrant that:

• you are at least eighteen (18) years of age or have legal capacity under applicable law;
• all information submitted by you is accurate and complete;
• you are legally authorized to enter into binding agreements;
• your use of this Website complies with all applicable laws and regulations.

Where you use this Website on behalf of an organization, you represent that you have authority to bind such organization to these Terms.

3. Acceptable Use

You agree to use this Website only for lawful purposes.

You shall not:

• interfere with Website operations;
• attempt unauthorized access to servers or databases;
• upload viruses, malware or malicious code;
• scrape, crawl or extract Website content through automated means without written permission;
• reverse engineer any software accessible through the Website;
• impersonate another individual or organization;
• submit false or misleading information;
• infringe the intellectual property rights of Neural Hive or any third party;
• use the Website in violation of applicable laws.

Neural Hive reserves the right to suspend or terminate access for any misuse.

4. Informational Purposes

Unless expressly stated otherwise, all content available on the Website is provided solely for informational purposes.

Website content does not constitute:

• medical advice;
• dental advice;
• clinical recommendations;
• diagnosis;
• treatment planning;
• professional healthcare consultation.

Users should always consult appropriately qualified healthcare professionals before making clinical decisions.

5. AI Clinical Disclaimer

Neural Hive develops Artificial Intelligence-assisted technologies intended to support qualified dental professionals.

Any AI-generated outputs, simulations, visualizations, treatment suggestions or planning recommendations:

• are decision-support tools only;
• do not replace professional judgment;
• should not be relied upon as the sole basis for diagnosis or treatment;
• require review and approval by licensed clinicians.

The treating dentist, orthodontist or healthcare professional remains solely responsible for:

• patient assessment;
• diagnosis;
• treatment planning;
• informed consent;
• clinical outcomes;
• compliance with applicable healthcare regulations.

Neural Hive expressly disclaims liability arising from reliance solely upon AI-generated recommendations without independent professional review.

6. Product Information

Descriptions, specifications, images, illustrations, software screenshots, videos and demonstrations appearing on the Website are intended for general reference.

Neural Hive reserves the right to:

• modify products;
• discontinue products;
• revise specifications;
• update features;
• change pricing;
• withdraw services

without prior notice. Availability may vary by country.

7. Demo Requests

Users submitting demonstration requests acknowledge that:

• submission does not create any contractual relationship;
• demonstrations are subject to availability;
• Neural Hive may accept or reject requests at its discretion;
• additional information may be requested before scheduling demonstrations.

Submitting a demo request does not constitute an offer, acceptance or guarantee of sale.

8. Newsletter & Marketing Communications

Where users voluntarily subscribe to newsletters or marketing communications, they consent to receiving communications relating to:

• products;
• software updates;
• webinars;
• educational content;
• promotional announcements;
• events.

Users may unsubscribe at any time using the unsubscribe mechanism included in communications.

9. Intellectual Property

Unless otherwise indicated, all Website content including:

• software;
• source code;
• treatment planning methodologies;
• AI models;
• algorithms;
• text;
• graphics;
• icons;
• photographs;
• videos;
• illustrations;
• logos;
• trademarks;
• trade dress;
• documentation;
• downloadable materials;
• design;
• layout;

are owned by or licensed to Neural Hive and are protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published or commercially exploited without prior written consent.

10. Trademarks

Neural Hive®, its logos, product names and branding elements are proprietary trademarks or trade names.

Unauthorized use is strictly prohibited.

11. User Submissions

Any information submitted through contact forms, demo requests, feedback forms or similar channels shall:

• be accurate;
• not violate applicable laws;
• not infringe third-party rights;
• not contain malicious software.

Unless otherwise agreed in writing, user submissions shall not be treated as confidential business proposals.

12. Third-Party Websites

This Website may contain links to external websites.

Neural Hive:

• does not endorse third-party content;
• is not responsible for external websites;
• assumes no liability for third-party information, products or services.

Access to third-party websites is entirely at your own risk.

13. Privacy

Collection and processing of personal information is governed by the Neural Hive Privacy Policy, which forms an integral part of these Terms.

14. Software Access

Where Neural Hive provides access to software platforms, cloud services or applications:

• separate license agreements may apply;
• users must comply with all applicable software terms;
• unauthorized copying or reverse engineering is prohibited.

15. Website Availability

Neural Hive does not warrant uninterrupted availability of the Website.

The Website may be temporarily unavailable due to:

• maintenance;
• upgrades;
• technical failures;
• cybersecurity events;
• third-party service interruptions.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and all content are provided on an “AS IS” and “AS AVAILABLE” basis.

Neural Hive disclaims all warranties, including:

• merchantability;
• fitness for a particular purpose;
• accuracy;
• reliability;
• availability;
• non-infringement.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Neural Hive shall not be liable for any:

• indirect damages;
• consequential damages;
• incidental damages;
• special damages;
• punitive damages;
• loss of profits;
• business interruption;
• loss of goodwill;
• loss of data;
• loss of anticipated savings.

Nothing in these Terms excludes liability that cannot legally be excluded.

18. Indemnity

You agree to indemnify, defend and hold harmless Neural Hive, its directors, officers, employees, affiliates and representatives from any claims, damages, liabilities, losses, costs and expenses arising from:

• your misuse of the Website;
• breach of these Terms;
• infringement of third-party rights;
• violation of applicable laws.

19. Force Majeure

Neural Hive shall not be liable for failure or delay caused by events beyond its reasonable control, including but not limited to natural disasters, pandemics, cyberattacks, government actions, labor disputes, power failures or telecommunications disruptions.

20. Modifications

Neural Hive reserves the right to modify these Terms at any time.

Updated Terms become effective upon publication on the Website.

Continued use of the Website constitutes acceptance of revised Terms.

21. Termination

Neural Hive may suspend or terminate Website access without notice where:

• these Terms are violated;
• unlawful activity is suspected;
• Website security is compromised;
• required by applicable law.

22. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India.

Subject to applicable law, the courts located in Mumbai, Maharashtra, India, shall have exclusive jurisdiction over disputes arising from these Terms.

23. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

24. Entire Agreement

These Terms, together with the Privacy Policy and any applicable software or service agreements, constitute the entire agreement between the parties regarding the use of the Website.

25. Contact Us

Neural Hive Technologies Private Limited

Registered Office: 301-C, Poonam Chambers, A Wing, Dr. Annie Besant Road, Worli, Mumbai 400 018, India.

Email: info@neuralhive.com
Phone: +91 98676 33002
Website: neuralhive.com